8" Touchscreen Spiral Vending Machine with 36 Slots and Cashless Payment is Zhigou Tech’s newly upgraded spiral vending machine featuring an external 8-inch HD touchscreen and a card-swipe terminal. It is a commercial, 24/7 unmanned smart retail terminal with overall dimensions of 605 × 835 × 2020 mm, with a net weight of 188 kg. It is equipped with 36 sets of standard spring-loaded spiral product chutes and can hold 180–360 items per load, including snacks, bottled beverages, canned drinks, boxed instant meals, and other items. Commercial spiral vending machines support dual temperature control for both cold and hot items, with a refrigeration range of 4–10°C and a heating range of 20–30°C, making them suitable for selling a wide variety of products, including cold drinks, room-temperature snacks, and hot beverages.

TECHNICAL SPECIFICATIONS

Why Choose Zhigou 8" Touchscreen Spiral Vending Machine with 36 Slots?

1. External 8-inch Touchscreen and Cashless Payment (Card/ Swipe) Enhance Commercial Interaction

The standalone, external 8-inch HD touchscreen is separated from the main cabinet and positioned at a more ergonomic height. Selecting products, checking prices, and managing orders and after-sales service can all be completed with a single touch. It comes with a built-in card reader that also supports QR code scanning for payment, accepting IC cards and prepaid cards. This enables shopping using factory access cards, campus ID cards, and residential community prepaid cards, catering to a wider range of consumers and making it ideal for specialized settings such as industrial parks, factories, and campuses.

2. 36-channel spring-loaded spiral high-capacity product lanes with strong load-bearing capacity

Commercial spiral vending machines are standard with 36 sets of standard spring-loaded spiral product lanes, capable of holding 180–360 items, which is suitable for bottled water, carbonated drinks in cans, snacks, marinated foods, cookies, and boxed foods. The spring-loaded dispensing mechanism accommodates the vast majority of standard-packaged FMCG products on the market, enabling mixed sales of multiple product categories to maximize revenue per unit. What's more, restocking is simple, and the spring-loaded chutes are easy to install and remove.

3. Dual-temperature control (cooling and heating), with independent refrigeration and heated, defogged display window

Refrigeration temperature range: 4–10°C; compressor power: 360W; keeps beverages chilled for extended periods, fully meeting the high demand for cold drinks in summer;

Display window heating power: 500W; 20–30°C electric defrosting prevents glass fogging even in environments with large temperature differences or high humidity, ensuring products are clearly displayed around the clock; in winter, the heat retention mode can be activated to sell hot beverages.

4. Low-Power, Energy-Efficient Design for Long-Term Cost Savings

Standby power consumption at room temperature is only 35W, with total daily power consumption of just 5–8 kWh; the compressor and glass heating system activate and deactivate as needed, avoiding continuous high-power operation. This keeps electricity costs low for long-term outdoor deployment at multiple locations, reducing daily operating expenses.

5. Dual-Platform Cloud-Based Smart Backend for Remote, End-to-End Intelligent Management

Equipped with a dual-platform management backend—PC desktop and SaaS mobile app—operators can remotely view real-time revenue streams, remaining inventory in each dispensing slot, and device status (power, dispensing, and faults) anytime, anywhere. The system automatically sends restocking reminders for low inventory and alerts for equipment malfunctions. It supports the binding and unified management of multiple machines, eliminating the need for manual on-site inspections and inventory counts, thereby significantly reducing operational and maintenance labor costs.

6. Zhigou offers flexible OEM/ODM services

The entire commercial spiral vending machine supports OEM customization, exterior color customization, and payment system customization. With open API interfaces, it can integrate with merchants’ proprietary mini-programs, property management systems, and campus platforms. It adapts to payment habits and operational requirements in various regions worldwide.

7. 8" Touchscreen Spiral Vending Machine with 36 Slots Has Wide Operating Temperature Range and Versatility Across Multiple Scenarios

8" touchscreen spiral vending machine with 36 slots operates reliably in temperatures ranging from 5 to 32°C and can be deployed in office buildings, factory premises, industrial parks, bus stations, college dormitories, hospitals, residential communities, and commercial districts. Its standard upright design features a compact footprint, allowing for easy installation even in narrow hallways or in the corners of lobbies.

How Does an 8" Touchscreen Spiral Vending Machine with 36 Slots Work?

✅ Consumer Purchase Steps

Browse and Select Items: Tap the external 8-inch touchscreen to browse snacks and beverages across all 36 product slots; tap an item to view its price.

Select a payment method (choose one of the following):

Scan-to-Pay: Open the app on your phone, scan the payment QR code on the screen to complete the transaction;

Card Payment: Hold a prepaid card or IC payment card near the external card reader on the commercial spiral vending machine for quick authorization and payment;

Spring-Driven Dispensing: After payment verification is successful, the motor for the corresponding slot activates. The spring-driven spiral mechanism rotates to push the item forward, and the product drops into the bottom retrieval compartment;

Retrieve the Item: The transaction is complete; simply take the item directly from the retrieval opening. If an item gets stuck or the  8" touchscreen spiral vending machine with 36 slots fails to dispense the product after a successful payment, you can submit a support request directly via the touchscreen. The system will automatically issue a refund via the original payment method, and the fault information will be pushed to the merchant’s backend in real time.

✅ Merchant Backend Operations Workflow

Connect the commercial spiral vending machine to a power source, link it to a SaaS cloud backend account, and enter the product names and prices for each dispensing slot;

Open the PC or mobile backend to view real-time order history, daily revenue, and remaining inventory for each slot;

Upon receiving a restocking reminder from the system, go to the location to restock; for spring-loaded product slots, simply place the packaged items directly into the slots;

Receive device fault alerts in the backend and promptly troubleshoot issues such as product jams, electrical faults, and temperature control malfunctions; multiple vending machines can be centrally managed from a single backend;

When custom system integration is required, use the 8" touchscreen spiral vending machine with 36 slots open API to connect with your own platform and enable system integration.

FAQ

Q1: How do I use the 8" Touchscreen Spiral Vending Machine to make a purchase?

A: The external, standalone 8-inch touchscreen features a user-friendly design that eliminates the need to bend over. Tap the screen to browse products across 36 product slots and select an item; then choose to pay via QR code scan or contactless card payment. Once payment is successful, the spring-loaded product slot rotates to dispense the item, and you can simply retrieve it from the pickup opening. The entire process is simple and easy to understand.

Q2: What payment methods are supported? Can I pay by swiping a card?

A: This commercial spiral vending machine is equipped with an external, integrated card reader that supports both QR code scanning and IC prepaid card swiping. It is compatible with WeChat Pay and Alipay QR codes, as well as campus cards, factory ID cards, property management prepaid cards, and IC payment cards, making it suitable for closed-campus environments.

Q3: What should I do if the item gets stuck or fails to drop after a successful payment?

A: You can directly click “After-Sales Appeal” or “One-Click Refund” on the external touchscreen. After the system verifies the order, the funds will be refunded to the consumer via the original payment method. At the same time, the machine will automatically upload a “stuck item” fault alert to the merchant’s SaaS backend, and operations staff will promptly arrive on-site to repair the spring-loaded product chute.

Q4: Can beverages inside the spiral vending machine be chilled, and can hot drinks be sold in winter?

A: The commercial spiral vending machine features built-in dual temperature control for cooling and heating. The refrigeration mode operates at 4–10°C for storing cold beverages, while the heating and insulation mode operates at 20–30°C. This not only activates the glass defogging function but also maintains a constant temperature for beverages in winter, allowing for the sale of canned hot drinks and room-temperature snacks.